This Privacy Policy explains how Capture Avenue processes personal data when you use springpuzzleepisode.pics or contact us in connection with photography services for small brands.
Depending on the circumstances, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, limit processing, and receive a copy of data you provided. You may also raise concerns with the competent supervisory authority if you believe your rights have been affected.
To exercise your rights, send a clear request describing the data or processing concern and the right you wish to use. We may ask for information needed to verify your identity and to understand the scope of the request before responding.
We keep personal data only for as long as needed for the relevant purpose, including project administration, communication, accounting, legal compliance, and dispute handling. When data is no longer needed, it is deleted, anonymized, or archived in a limited form where retention is required by law or justified by a legitimate business need.
We may update this Privacy Policy to reflect changes in our services, data practices, or legal requirements. The revised version will apply from the date it is published unless a different effective date is stated.
We may collect identification and contact details, inquiry content, booking and project information, payment-related records, communication history, technical data, and usage data. In a photography context, this may include product details, shot-list information, reference materials, delivery preferences, and files shared for planning or review.
We receive data when you submit a contact form, send an email, call, arrange a planning discussion, share product or project details, approve a shot list, review proofs, or complete payment. We also collect limited technical information automatically when the website is used, including device and browser data, log records, and cookie-related information.
We may use session cookies, persistent cookies, and similar technologies for essential site operation, preference storage, performance measurement, and basic analytics. Some cookies support security and form functionality, while others help us understand how the site is used and whether pages are working as intended.
Where cookies are used, you may manage them through your browser settings and, where available, any on-site preference tools. Disabling some cookies may affect site functionality, form handling, or the reliability of certain features.
We process personal data under one or more lawful bases, including performance of a contract, steps taken before entering into a contract, compliance with legal obligations, and our legitimate interests in operating and improving the website and services. Where required, we rely on consent for specific processing activities.
Where GDPR applies, you may have the right to access, rectify, erase, restrict, or object to processing, and to request data portability in appropriate cases. If processing is based on consent, you may withdraw consent for future processing without affecting prior lawful processing.
We use personal data to respond to inquiries, assess project scope, prepare quotes and delivery plans, manage bookings, coordinate product counts and shot lists, obtain approvals, produce and deliver edited images, process payments, maintain records, operate the website, improve service quality, and meet legal obligations. We may also use limited technical data to secure the site and diagnose issues.
We may share personal data with trusted service providers that support website operation, communications, file delivery, payment processing, storage, and administrative functions. These parties act on our instructions or as independent controllers where required by law, and they are expected to handle data appropriately for their role.
We may disclose personal data to public authorities, courts, or other parties when required to comply with law, respond to lawful requests, protect our rights, or address security, fraud, or similar issues. Any disclosure is limited to what is reasonably necessary for the relevant purpose.
